How can I transfer mobile number ownership?

Cell phone number

Learn more about what items you should include in a handwritten property transfer declaration and how you can later digitize it and create a document for archiving and preservation.

A declaration of transfer of ownership is a legal document that transfers ownership of property from one person to another. It is most often used for items of significant value, such as vehicles, boats, aircraft and farm animals.

What is portability

IMPORTANT:If you want to change the holder of the two lines of a LOVE pack (fixed line and mobile line) you must include BOTH LINES in the form. If you don’t do it, only the one you include will be changed and the LOVE tariff will not be kept. If you also want to change the holder of any of your additional lines, do not forget to include them in the form.

Remember that: In order to accept the general conditions and the change of ownership, it is essential that you first click on the links where we show them in the previous paragraph. Then you will be able to read them, accept them and send the form.

How to transfer my cell phone number to another person

As long as it is entered between 11:00 a.m. and 5:00 p.m. on business days; since requests submitted later in the day will be considered as entered at 11:00 a.m. the following business day.

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For each PIN generated, the system allows 2 callbacks. Each PIN is valid for 5 calendar days; if you did not write it down or lost it and you have already made your two calls, you must wait for the expiration date.

If you signed a forced term contract and it has not concluded and you made your portability, the company may charge you a penalty for early termination, which must be stipulated in the contract. Check it.

Transfer number from one chip to another

The whole porting process will have a maximum duration of 5 working days from the moment the porting request is received. As of August 1, 2012, this duration will be 3 working days maximum.

The porting process starts with the delivery of the porting request by the user to the receiving provider. The porting request may be made in writing, in person or through the customer service telephone line, or by any other means determined or validated by the Commission.

Acceptance of the request: when the DBA accepts the request, it must send the porting request to the donor provider, and simultaneously inform the receiving provider within 60 minutes of the submission of the porting request that the request has been accepted.

In the event of rejection of the request for porting, the donor provider shall send the justification and proof of the rejection. In turn, the receiving provider must inform the user of the rejection and its justification, within a period not exceeding 1 working day from the receipt of the respective communication.

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How can I transfer mobile number ownership?
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